Refund policy

We want you to be happy with your purchase from Adam Le Good Photography. Please inspect your order when it arrives and contact us at adam@ftd.com.au if an item is damaged, defective, or incorrect. Include your order number and photos of the item and packaging so we can help resolve the issue.

Your rights under the Australian Consumer Law and any other applicable consumer protection laws are not affected by this policy. Where required by law, we will provide a remedy such as a repair, replacement, or refund.

Change-of-mind returns: We do not accept change-of-mind returns, except where required by law.

 

Please contact us before sending an item back so we can provide return instructions. Once we have assessed an eligible return, we’ll let you know the outcome and process any refund to the original payment method where possible. The time it takes to appear in your account depends on your payment provider.